华体会联盟hth制作票时从拉克空间获取下列信息:
- 验证令牌(前一节记录)。
- 账号入场
- 合适的类别子类
下段显示取账和分类信息实例
取账信息
重要点
CURL示例本指南仅供参考CURL使用环境依赖性,复制并粘贴示例可能无法在环境内使用
账号调回列表 允许创建入场券调用简单Get请求
华体会联盟hthunit-Type应用/vnd.tiketing.v2+json{ "accounts": [ { "name": "FAWS Account1", "id": "faws:576508529999", "rcn": "RCN-449-496-999", "serviceLevel": "navigator", "severities": [ "Low", "Normal", "High", "Urgent" ], "type": { "id": "faws", "name": "AWS" }, "permission": "admin", "tags": [], "npsOptOut": false }, { "name": "GCP Account1", "id": "managed_gcp:compact-retina-198999", "rcn": "RCN-449-496-999", "serviceLevel": "runway", "severities": [ "Low" ], "type": { "id": "managed_gcp", "name": "GCP" }, "permission": "admin", "tags": [], "npsOptOut": false } ] }华体会联盟hth视服务使用而定,Rackspace内可能有一个或多个产品帐户响应此例有两个账号 范态AWS账号账号IDfaws:576508529999和谷歌云账号账号IDmanaged_gcp:compact-retina-198999.账户类型需要排序票类/子类组合账号ID创建票时需要
取类别信息
调用类别端点返回带子类列表类别/子类组合都有它可应用的账户类型列表下示例显示许可产品.
华体会联盟hthuntent-Type应用/vnd.tiketing.v2+json华体会体育推荐{ "categories": [ { "id": 1, "name": "Account", "description": "Account access, account settings, contact information, or managing users", "classification": "Service Request", "subcategories": [ { "name": "Compute", "allowedProducts": [ "managed_gcp" ], "tags": { "managed_gcp": [] } }, { "name": "Containers", "allowedProducts": [ "managed_gcp" ], "tags": { "managed_gcp": [] } }, { "name": "Storage", "allowedProducts": [ "cloud", "managed_gcp" ], "tags": { "cloud": [], "managed_gcp": [] } }, { "name": "Networking", "allowedProducts": [ "cloud", "managed_gcp" ], "tags": { "cloud": [], "managed_gcp": [] } }, { "name": "Caching", "allowedProducts": [ "managed_gcp" ], "tags": { "managed_gcp": [] } }, { "name": "Queueing", "allowedProducts": [ "managed_gcp" ], "tags": { "managed_gcp": [] } }, { "name": "Databases", "allowedProducts": [ "cloud", "managed_gcp" ], "tags": { "cloud": [], "managed_gcp": [] } }, { "name": "Monitoring", "allowedProducts": [ "managed_gcp" ], "tags": { "managed_gcp": [] } }, { "name": "Backups", "allowedProducts": [ "cloud", "managed_gcp" ], "tags": { "cloud": [], "managed_gcp": [] } }, { "name": "Account Management", "allowedProducts": [ "azure", "faws", "hybrid", "managed_gcp" ], "tags": { "azure": [], "faws": [], "hybrid": [], "managed_gcp": [] } }, { "name": "Other", "allowedProducts": [ "cloud", "managed_gcp" ], "tags": { "cloud": [], "managed_gcp": [] } }, { "name": "Rackspace Managed Security", "allowedProducts": [ "cloud", "faws" ], "tags": { "cloud": [], "faws": [] } }, { "name": "Servers", "allowedProducts": [ "cloud" ], "tags": { "cloud": [] } }, { "name": "Orchestration", "allowedProducts": [ "cloud" ], "tags": { "cloud": [] } }, { "name": "Service Level Upgrades", "allowedProducts": [ "cloud" ], "tags": { "cloud": [] } }, { "name": "User Management", "allowedProducts": [ "hybrid" ], "tags": { "hybrid": [] } } ] }, { "id": 2, "name": "Billing and Payments", "description": "My bill, usage, my payments or payment options", "classification": "Service Request", "subcategories": [ { "name": "Compute", "allowedProducts": [ "managed_gcp" ], "tags": { "managed_gcp": [] } }, { "name": "Containers", "allowedProducts": [ "managed_gcp" ], "tags": { "managed_gcp": [] } }, { "name": "Storage", "allowedProducts": [ "cloud", "managed_gcp" ], "tags": { "cloud": [], "managed_gcp": [] } }, { "name": "Networking", "allowedProducts": [ "cloud", "managed_gcp" ], "tags": { "cloud": [], "managed_gcp": [] } }, { "name": "Caching", "allowedProducts": [ "managed_gcp" ], "tags": { "managed_gcp": [] } }, { "name": "Queueing", "allowedProducts": [ "managed_gcp" ], "tags": { "managed_gcp": [] } }, { "name": "Databases", "allowedProducts": [ "cloud", "managed_gcp" ], "tags": { "cloud": [], "managed_gcp": [] } }, { "name": "Monitoring", "allowedProducts": [ "managed_gcp" ], "tags": { "managed_gcp": [] } }, { "name": "Backups", "allowedProducts": [ "cloud", "managed_gcp" ], "tags": { "cloud": [], "managed_gcp": [] } }, { "name": "Rackspace Managed Security", "allowedProducts": [ "cloud", "faws", "managed_gcp" ], "tags": { "cloud": [], "faws": [], "managed_gcp": [] } }, { "name": "Other", "allowedProducts": [ "cloud", "managed_gcp" ], "tags": { "cloud": [], "managed_gcp": [] } }, { "name": "Billing", "allowedProducts": [ "azure", "faws", "hybrid" ], "tags": { "azure": [], "faws": [], "hybrid": [] } }, { "name": "Servers", "allowedProducts": [ "cloud" ], "tags": { "cloud": [] } }, { "name": "Orchestration", "allowedProducts": [ "cloud" ], "tags": { "cloud": [] } } ] }, { "id": 3, "name": "Change", "description": "Add/remove/modify infrastructure", "classification": "Change", "subcategories": [ { "name": "Compute", "allowedProducts": [ "managed_gcp" ], "tags": { "managed_gcp": [] } }, { "name": "Containers", "allowedProducts": [ "managed_gcp" ], "tags": { "managed_gcp": [] } }, { "name": "Storage", "allowedProducts": [ "cloud", "managed_gcp" ], "tags": { "cloud": [], "managed_gcp": [] } }, { "name": "Networking", "allowedProducts": [ "cloud", "managed_gcp" ], "tags": { "cloud": [], "managed_gcp": [] } }, { "name": "Caching", "allowedProducts": [ "managed_gcp" ], "tags": { "managed_gcp": [] } }, { "name": "Queueing", "allowedProducts": [ "managed_gcp" ], "tags": { "managed_gcp": [] } }, { "name": "Databases", "allowedProducts": [ "cloud", "managed_gcp" ], "tags": { "cloud": [], "managed_gcp": [] } }, { "name": "Monitoring", "allowedProducts": [ "managed_gcp" ], "tags": { "managed_gcp": [] } }, { "name": "Backups", "allowedProducts": [ "cloud", "managed_gcp" ], "tags": { "cloud": [], "managed_gcp": [] } }, { "name": "Rackspace Managed Security", "allowedProducts": [ "cloud", "faws", "managed_gcp" ], "tags": { "cloud": [], "faws": [], "managed_gcp": [] } }, { "name": "Other", "allowedProducts": [ "azure", "cloud", "faws", "hybrid", "managed_gcp" ], "tags": { "azure": [], "cloud": [], "faws": [], "hybrid": [], "managed_gcp": [] } }, { "name": "RAS Digital", "allowedProducts": [ "azure", "cloud", "faws", "hybrid", "managed_gcp" ], "tags": { "azure": [ "rasd" ], "cloud": [ "rasd" ], "faws": [ "rasd" ], "hybrid": [ "rasd" ], "managed_gcp": [ "rasd" ] } }, { "name": "Platform Intelligence", "allowedProducts": [ "azure", "cloud", "faws", "hybrid", "managed_gcp" ], "tags": { "azure": [ "pi" ], "cloud": [ "pi" ], "faws": [ "pi" ], "hybrid": [ "pi" ], "managed_gcp": [ "pi" ] } }, { "name": "Elastic Compute Cloud (EC2)", "allowedProducts": [ "faws" ], "tags": { "faws": [] } }, { "name": "Elastic Container Service (ECS)", "allowedProducts": [ "faws" ], "tags": { "faws": [] } }, { "name": "Elastic Block Store (EBS)", "allowedProducts": [ "faws" ], "tags": { "faws": [] } }, { "name": "Elastic Load Balancing (ELB)", "allowedProducts": [ "faws" ], "tags": { "faws": [] } }, { "name": "Virtual Private Cloud (VPC)", "allowedProducts": [ "faws" ], "tags": { "faws": [] } }, { "name": "Route 53", "allowedProducts": [ "faws" ], "tags": { "faws": [] } }, { "name": "Relational Database Service (RDS)", "allowedProducts": [ "faws" ], "tags": { "faws": [] } }, { "name": "ElastiCache", "allowedProducts": [ "faws" ], "tags": { "faws": [] } }, { "name": "Simple Storage Service (S3)", "allowedProducts": [ "faws" ], "tags": { "faws": [] } }, { "name": "CloudFront", "allowedProducts": [ "faws" ], "tags": { "faws": [] } }, { "name": "Simple Queue Service (SQS)", "allowedProducts": [ "faws" ], "tags": { "faws": [] } }, { "name": "Simple Notification Service (SNS)", "allowedProducts": [ "faws" ], "tags": { "faws": [] } }, { "name": "Simple Email Service (SES)", "allowedProducts": [ "faws" ], "tags": { "faws": [] } }, { "name": "CloudFormation", "allowedProducts": [ "faws" ], "tags": { "faws": [] } }, { "name": "CodeDeploy", "allowedProducts": [ "faws" ], "tags": { "faws": [] } }, { "name": "Identity and Access Management (IAM)", "allowedProducts": [ "faws" ], "tags": { "faws": [] } }, { "name": "CloudWatch", "allowedProducts": [ "faws" ], "tags": { "faws": [] } }, { "name": "Servers", "allowedProducts": [ "cloud" ], "tags": { "cloud": [] } }, { "name": "Orchestration", "allowedProducts": [ "cloud" ], "tags": { "cloud": [] } }, { "name": "Virtual Machines", "allowedProducts": [ "azure" ], "tags": { "azure": [] } }, { "name": "Windows OS", "allowedProducts": [ "azure" ], "tags": { "azure": [] } }, { "name": "Linux OS", "allowedProducts": [ "azure" ], "tags": { "azure": [] } }, { "name": "Application Gateway", "allowedProducts": [ "azure" ], "tags": { "azure": [] } }, { "name": "Network Security Groups", "allowedProducts": [ "azure" ], "tags": { "azure": [] } }, { "name": "PaaS (SQL, App Service, etc)", "allowedProducts": [ "azure" ], "tags": { "azure": [] } }, { "name": "Virtual Network Gateways (VPN, ExpressRoute)", "allowedProducts": [ "azure" ], "tags": { "azure": [] } }, { "name": "Alerting/Monitoring", "allowedProducts": [ "azure" ], "tags": { "azure": [] } }, { "name": "Application Migration Services", "allowedProducts": [ "hybrid" ], "tags": { "hybrid": [ "migration", "intensive", "enterprise" ] } }, { "name": "Big Data (Hadoop, Cassandra)", "allowedProducts": [ "hybrid" ], "tags": { "hybrid": [ "datastores", "intensive", "enterprise" ] } }, { "name": "Dedicated Hosting", "allowedProducts": [ "hybrid" ], "tags": { "hybrid": [] } }, { "name": "Disaster Recovery Services", "allowedProducts": [ "hybrid" ], "tags": { "hybrid": [ "recovery", "intensive", "enterprise" ] } }, { "name": "Fanatical Support for Office 365", "allowedProducts": [ "hybrid" ], "tags": { "hybrid": [] } }, { "name": "Managed Exchange 2003", "allowedProducts": [ "hybrid" ], "tags": { "hybrid": [ "mex2003" ] } }, { "name": "Microsoft Exchange 2007", "allowedProducts": [ "hybrid" ], "tags": { "hybrid": [ "mex2007" ] } }, { "name": "Microsoft SQL DBA Services", "allowedProducts": [ "hybrid" ], "tags": { "hybrid": [ "mssql", "intensive", "res" ] } }, { "name": "MySQL DBA Services", "allowedProducts": [ "hybrid" ], "tags": { "hybrid": [ "mysql", "intensive", "enterprise" ] } }, { "name": "Oracle DBA Services", "allowedProducts": [ "hybrid" ], "tags": { "hybrid": [ "oracle", "intensive", "enterprise" ] } }, { "name": "Rackspace Email", "allowedProducts": [ "hybrid" ], "tags": { "hybrid": [ "noteworthy", "intensive", "enterprise", "managed" ] } }, { "name": "Security and Load Testing Services", "allowedProducts": [ "hybrid" ], "tags": { "hybrid": [ "security", "intensive", "enterprise" ] } } ] }, { "id": 4, "name": "Incident", "description": "An unplanned interruption or reduction in service quality", "classification": "Incident", "subcategories": [ { "name": "Compute", "allowedProducts": [ "managed_gcp" ], "tags": { "managed_gcp": [] } }, { "name": "Containers", "allowedProducts": [ "managed_gcp" ], "tags": { "managed_gcp": [] } }, { "name": "Storage", "allowedProducts": [ "cloud", "managed_gcp" ], "tags": { "cloud": [], "managed_gcp": [] } }, { "name": "Networking", "allowedProducts": [ "cloud", "managed_gcp" ], "tags": { "cloud": [], "managed_gcp": [] } }, { "name": "Caching", "allowedProducts": [ "managed_gcp" ], "tags": { "managed_gcp": [] } }, { "name": "Queueing", "allowedProducts": [ "managed_gcp" ], "tags": { "managed_gcp": [] } }, { "name": "Databases", "allowedProducts": [ "cloud", "managed_gcp" ], "tags": { "cloud": [], "managed_gcp": [] } }, { "name": "Monitoring", "allowedProducts": [ "managed_gcp" ], "tags": { "managed_gcp": [] } }, { "name": "Backups", "allowedProducts": [ "cloud", "managed_gcp" ], "tags": { "cloud": [], "managed_gcp": [] } }, { "name": "Rackspace Managed Security", "allowedProducts": [ "cloud", "faws", "managed_gcp" ], "tags": { "cloud": [], "faws": [], "managed_gcp": [] } }, { "name": "Other", "allowedProducts": [ "cloud", "faws", "hybrid", "managed_gcp" ], "tags": { "cloud": [], "faws": [], "hybrid": [], "managed_gcp": [] } }, { "name": "RAS Digital", "allowedProducts": [ "azure", "cloud", "faws", "hybrid", "managed_gcp" ], "tags": { "azure": [ "rasd" ], "cloud": [ "rasd" ], "faws": [ "rasd" ], "hybrid": [ "rasd" ], "managed_gcp": [ "rasd" ] } }, { "name": "Elastic Compute Cloud (EC2)", "allowedProducts": [ "faws" ], "tags": { "faws": [] } }, { "name": "Elastic Container Service (ECS)", "allowedProducts": [ "faws" ], "tags": { "faws": [] } }, { "name": "Elastic Block Store (EBS)", "allowedProducts": [ "faws" ], "tags": { "faws": [] } }, { "name": "Elastic Load Balancing (ELB)", "allowedProducts": [ "faws" ], "tags": { "faws": [] } }, { "name": "Virtual Private Cloud (VPC)", "allowedProducts": [ "faws" ], "tags": { "faws": [] } }, { "name": "Route 53", "allowedProducts": [ "faws" ], "tags": { "faws": [] } }, { "name": "Relational Database Service (RDS)", "allowedProducts": [ "faws" ], "tags": { "faws": [] } }, { "name": "ElastiCache", "allowedProducts": [ "faws" ], "tags": { "faws": [] } }, { "name": "Simple Storage Service (S3)", "allowedProducts": [ "faws" ], "tags": { "faws": [] } }, { "name": "CloudFront", "allowedProducts": [ "faws" ], "tags": { "faws": [] } }, { "name": "Simple Queue Service (SQS)", "allowedProducts": [ "faws" ], "tags": { "faws": [] } }, { "name": "Simple Notification Service (SNS)", "allowedProducts": [ "faws" ], "tags": { "faws": [] } }, { "name": "Simple Email Service (SES)", "allowedProducts": [ "faws" ], "tags": { "faws": [] } }, { "name": "CloudFormation", "allowedProducts": [ "faws" ], "tags": { "faws": [] } }, { "name": "CodeDeploy", "allowedProducts": [ "faws" ], "tags": { "faws": [] } }, { "name": "Identity and Access Management (IAM)", "allowedProducts": [ "faws" ], "tags": { "faws": [] } }, { "name": "CloudWatch", "allowedProducts": [ "faws" ], "tags": { "faws": [] } }, { "name": "Servers", "allowedProducts": [ "cloud" ], "tags": { "cloud": [] } }, { "name": "Orchestration", "allowedProducts": [ "cloud" ], "tags": { "cloud": [] } }, { "name": "General", "allowedProducts": [ "azure" ], "tags": { "azure": [] } }, { "name": "Infrastructure", "allowedProducts": [ "azure" ], "tags": { "azure": [] } }, { "name": "Rackspace Email", "allowedProducts": [ "hybrid" ], "tags": { "hybrid": [ "noteworthy", "res", "intensive", "managed" ] } }, { "name": "Application Migration Services", "allowedProducts": [ "hybrid" ], "tags": { "hybrid": [ "migration", "intensive" ] } }, { "name": "Big Data (Hadoop, Cassandra)", "allowedProducts": [ "hybrid" ], "tags": { "hybrid": [ "datastores", "intensive", "res" ] } }, { "name": "Dedicated Hosting", "allowedProducts": [ "hybrid" ], "tags": { "hybrid": [] } }, { "name": "Disaster Recovery Services", "allowedProducts": [ "hybrid" ], "tags": { "hybrid": [ "recovery", "intensive", "res" ] } }, { "name": "Fanatical Support for Office 365", "allowedProducts": [ "hybrid" ], "tags": { "hybrid": [] } }, { "name": "Managed Exchange 2003", "allowedProducts": [ "hybrid" ], "tags": { "hybrid": [ "mex2003" ] } }, { "name": "Microsoft Exchange 2007", "allowedProducts": [ "hybrid" ], "tags": { "hybrid": [ "mex2007" ] } }, { "name": "Microsoft SQL DBA Services", "allowedProducts": [ "hybrid" ], "tags": { "hybrid": [ "mssql", "intensive", "res" ] } }, { "name": "MySQL DBA Services", "allowedProducts": [ "hybrid" ], "tags": { "hybrid": [ "mysql", "intensive", "res" ] } }, { "name": "Oracle DBA Services", "allowedProducts": [ "hybrid" ], "tags": { "hybrid": [ "oracle", "intensive", "res" ] } }, { "name": "Security and Load Testing Services", "allowedProducts": [ "hybrid" ], "tags": { "hybrid": [ "security", "intensive", "res" ] } } ] }, { "id": 5, "name": "Request for Information", "description": "General questions", "classification": "Service Request", "subcategories": [ { "name": "Compute", "allowedProducts": [ "managed_gcp" ], "tags": { "managed_gcp": [] } }, { "name": "Containers", "allowedProducts": [ "managed_gcp" ], "tags": { "managed_gcp": [] } }, { "name": "Storage", "allowedProducts": [ "cloud", "managed_gcp" ], "tags": { "cloud": [], "managed_gcp": [] } }, { "name": "Networking", "allowedProducts": [ "cloud", "managed_gcp" ], "tags": { "cloud": [], "managed_gcp": [] } }, { "name": "Caching", "allowedProducts": [ "managed_gcp" ], "tags": { "managed_gcp": [] } }, { "name": "Queueing", "allowedProducts": [ "managed_gcp" ], "tags": { "managed_gcp": [] } }, { "name": "Databases", "allowedProducts": [ "cloud", "managed_gcp" ], "tags": { "cloud": [], "managed_gcp": [] } }, { "name": "Monitoring", "allowedProducts": [ "managed_gcp" ], "tags": { "managed_gcp": [] } }, { "name": "Backups", "allowedProducts": [ "cloud", "managed_gcp" ], "tags": { "cloud": [], "managed_gcp": [] } }, { "name": "Rackspace Managed Security", "allowedProducts": [ "azure", "cloud", "faws", "managed_gcp" ], "tags": { "azure": [], "cloud": [], "faws": [], "managed_gcp": [] } }, { "name": "Other", "allowedProducts": [ "cloud", "managed_gcp" ], "tags": { "cloud": [], "managed_gcp": [] } }, { "name": "RAS Digital", "allowedProducts": [ "azure", "cloud", "faws", "hybrid", "managed_gcp" ], "tags": { "azure": [ "rasd" ], "cloud": [ "rasd" ], "faws": [ "rasd" ], "hybrid": [ "rasd" ], "managed_gcp": [ "rasd" ] } }, { "name": "Platform Intelligence", "allowedProducts": [ "azure", "cloud", "faws", "hybrid", "managed_gcp" ], "tags": { "azure": [ "pi" ], "cloud": [ "pi" ], "faws": [ "pi" ], "hybrid": [ "pi" ], "managed_gcp": [ "pi" ] } }, { "name": "General", "allowedProducts": [ "azure", "faws", "hybrid" ], "tags": { "azure": [], "faws": [], "hybrid": [] } }, { "name": "Servers", "allowedProducts": [ "cloud" ], "tags": { "cloud": [] } }, { "name": "Orchestration", "allowedProducts": [ "cloud" ], "tags": { "cloud": [] } }, { "name": "Fanatical Support Office 365", "allowedProducts": [ "hybrid" ], "tags": { "hybrid": [] } }, { "name": "Managed Exchange 2003", "allowedProducts": [ "hybrid" ], "tags": { "hybrid": [ "mex2003" ] } }, { "name": "Microsoft Exchange 2007", "allowedProducts": [ "hybrid" ], "tags": { "hybrid": [ "mex2007" ] } }, { "name": "Rackspace Email", "allowedProducts": [ "hybrid" ], "tags": { "hybrid": [ "noteworthy", "intensive", "res" ] } } ] } ] }创建FAWS类型账号票 从账号列表中选择 类别/子类组合许可产品列表中包含faws系统.假设你想要开票 类别/子类请求信息/概论.允许这样做是因为子类概论类别下请求信息开过faws系统中许可产品链表